Privacy Policy r333 — Your Data Is Safe with Us

R333 is an online betting platform that operates and provides services to users in Indonesia. In delivering these services, we collect and process certain personal data necessary to verify identity, process transactions, maintain platform security, and fulfill applicable legal obligations.

We understand that entrusting your personal data to an online platform is not a decision to be taken lightly. That is why r333 is committed to managing that data to the highest security standards, using it only for purposes that have been communicated to you, and never misusing it for anything you have not consented to.

This policy applies to all data collected through the r333 website, mobile app, and other official communication channels. By using r333 services, you confirm that you have read and understood this privacy policy.

R333 collects several different categories of data, depending on how you use our services:

Data you provide directly:

• Account registration information: full name, date of birth, email address, phone number, and password.
• Identity verification documents (KYC): photos of your national ID, passport, or other official identification documents requested during the verification process.
• Payment information: bank account number, account holder name, and digital wallet details you registered for deposit and withdrawal purposes.
• Communications you send to the r333 support team, including live chat history and emails.

Automatically collected data:

• Technical data: IP address, device type and operating system, browser type and version.
• Activity data: pages visited, games played, bets placed, and general platform usage patterns.
• Approximate location data based on IP address for geographic compliance purposes.
• Cookies and similar technologies as further described in the Cookie section of this document.

R333 uses the data collected for the following purposes, all of which are necessary to operate the service safely and responsibly:

• Verification and KYC — ensures that member identity matches the information provided at registration and fulfills anti-money laundering (AML) requirements.
• Transaction processing — processes deposits, wins, and withdrawals to your registered bank account or digital wallet.
• Platform security — detects and prevents unauthorized access, fraudulent activity, manipulation, and abuse of the service.
• Service Communications — delivers important account-related information, transaction confirmations, and policy updates.
• Member support — provides relevant and personalized assistance when you contact the r333 support team.
• Regulatory Compliance — fulfills reporting obligations to the relevant authorities in accordance with applicable law.
• Service improvement — analyzes usage patterns in aggregate and anonymous form to improve platform quality.

R333 processes your personal data on the basis of one or more of the following lawful grounds:

• Contract performance — data processing is necessary to perform the service agreement you accepted upon registration, including transaction processing and identity verification.
• Legal Obligation — certain data processing is required by applicable law, such as KYC and AML requirements that must be met by licensed gambling platform operators.
• Legitimate Interest — r333 has a legitimate interest in processing data to prevent fraud, maintain platform security, and improve service quality, provided this does not conflict with your rights and interests.
• Consent — for certain data processing activities such as sending marketing communications, we rely on your explicit consent, which may be withdrawn at any time.

R333 does not sell, rent, or trade members' personal data to third parties for commercial purposes. Personal data is only shared in the following limited situations:

• Service provider — technical partners that help r333 run its operations, such as cloud infrastructure providers, payment gateways, and identity verification services. All such service providers are bound by strict confidentiality agreements and may only use data for purposes specified by r333.
• Legal authority — r333 may disclose data to law enforcement authorities or regulators if required by court order, applicable laws and regulations, or to prevent clear and serious harm.
• Platform protection — in cases of serious fraud or money laundering investigations, relevant data may be shared with the competent authorities for investigative purposes.

R333 implements a range of technical and organizational security measures to protect members' personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL encryption for all data communications between your device and r333's servers.
• Data-at-rest encryption for sensitive information stored in the database.
• Multi-layered firewall systems and intrusion detection that monitor suspicious activity in real time.
• Strict access controls — only authorized personnel can access members' personal data, based on the least-privilege principle.
• Regular security audits and penetration testing by independent third parties.
• Encrypted data backup procedures to ensure rapid service recovery in the event of an incident.

That said, no security system is perfect. r333 encourages members to contribute to their own account security by using strong passwords, enabling two-step verification, and reporting any suspicious activity promptly.

R333 does not retain your personal data longer than necessary. Retention periods vary depending on the type of data and the purpose for which it is used:

• Active account data — retained for as long as the account remains active and for the required period after account closure to fulfill legal obligations.
• KYC Documents — retained for at least 5 (five) years after account closure in accordance with applicable AML regulatory requirements.
• Transaction history — retained for at least 5 (five) years for audit and regulatory compliance purposes.
• Support communication logs — retained for 2 (two) years for reference and dispute resolution purposes.
• Cookie and technical data — retained in accordance with the applicable cookie lifespan, generally ranging from the session duration up to 12 months.

Once the retention period expires, data is permanently deleted or anonymized so it can no longer be linked to any individual.

R333 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small files stored on your device when you visit a website.

Types of cookies used by r333:

• Essential cookies — used to maintain core platform functions such as keeping your login session active. These cookies cannot be disabled without affecting platform functionality.
• Preference cookies — stores your preferences such as display settings, language, and other options that personalize your gaming experience.
• Analytics cookies — helps us understand how members use the platform so we can continue making improvements. This data is collected in aggregate and anonymous form.
• Security cookies — used to detect unusual activity and protect your account from unauthorized access.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality and experience of using the r333 platform.

As an r333 member, you have a number of rights you can exercise at any time regarding the personal data we hold. These rights have been outlined visually in the previous section; here is how to use them in practice:

To submit a request regarding your privacy rights:

1. Contact the r333 support team via live chat or email at [email protected].
2. State the right you wish to exercise and the relevant data information.
3. Our team will verify your identity to ensure the security of your data.
4. Requests are processed within 30 calendar days from the completion of identity verification.
5. You will receive written confirmation once your request has been processed.

R333 strictly does not accept registrations from individuals under 18 (eighteen) years of age. This platform is designed and intended for adult users only.

R333 does not knowingly collect personal data from minors. If we discover or are notified that we have collected data from someone under 18 years of age, we will immediately:

• Closing that account.
• Refunding any remaining deposit balance in full.
• Deleting all personal data associated with that account.

If you know of anyone under the age of 18 using r333 services, please contact our support team immediately so we can take the necessary action.

R333 may update this privacy policy from time to time to reflect changes in our business practices, applicable legal requirements, or improvements to data protection standards.

If material changes are made to this policy, r333 will:

• Updating the "Last Updated" date at the top of this page.
• Displaying a notification in the member account dashboard after login.
• In the event of significant changes, a notification will be sent to the email address registered to your account.

Continued use of r333 services after a policy update is published constitutes acceptance of the latest version. We encourage you to review this policy periodically.

If you have any questions, concerns, or complaints regarding how r333 manages your personal data, we encourage you to contact us directly before taking any further steps.

How to contact the r333 privacy team:

• Live Chat — available 24/7 within the platform after you log in to your account.
• Email — [email protected] with the subject line "Data Privacy Request".

Our team is committed to responding to all privacy-related inquiries within 3 (three) business days and resolving formal requests within 30 (thirty) calendar days.